Returns & Exchanges
We have outlined our straightforward returns policy as follows:
Note: These terms do not affect your statutory rights.
Return Instructions:
Please mark the address clearly.
- Please enclose a copy of the delivery docket and your reason for the return of the purchased item.
- All returns must be made within 30 days.
- Items must be returned in the original state complete with packaging and components. NB: Linen Table Cloths cannot be returned if opened and removed from the packaging.
- The White Room is not responsible for customer returns that are not received.
- The customer is responsible and must pay all shipping costs for the return.
- On the rare occasion, a good may be faulty, we will issue a full refund. Please make The White Room aware of this as soon as possible, by emailing us or contacting 064 6640600 to ensure the refund.
- If an item is broken on delivery please contact our returns dept. info@thewhiteroomkenmare.com within 24hrs of delivery to ensure a full refund.
- For all other returns, an exchange or credit note will be issued. The value of returns, exchanges or refunds is the value of the item at the time of purchase.
Returns Address:
The White Room
22 Henry Street
Kenmare
Co. Kerry.
IRELAND
Refund process:
Your refund will be credited back to the original method of payment.